An Overview
Engineering Delight – That’s The
Tavisca Objective
We develop tailor-made products that are focused on creating delightful user experiences.
Creating Brand Loyalty Is
Our Reason To Exist
We enable large corporations to implement programs rewarding customer loyalty through a bouquet of offerings (travel, merchandise, membership, and other benefits). And we do this with solutions built on competent engineering, technology, and product-thinking capabilities. A team of 700+ passionate technologists enable us to continually transform the way brands engage, thank, and reward their most loyal customers.
Creating Brand Loyalty Is
Our Reason To Exist
We enable large corporations to implement programs rewarding customer loyalty through a bouquet of offerings (travel, merchandise, membership, and other benefits). And we do this with solutions built on competent engineering, technology, and product-thinking capabilities. A team of 700+ passionate technologists enables us to continually transform the way brands engage, thank, and reward their most loyal customers.
Adding Value To Customer Lifecycle
The Experience Matrix
- Customer engagement doesn’t mean a desultory product catalog but curated content for each business, unique to the customer, and we excel at this!
- With an industry-leading network of suppliers, we provide varied customer engagement tools from travel space, such as gift cards, merchandise, experiences, coupons, benefits, and services.
- This allows us to support loyalty, redemption, and fulfillment programs, and provide award-winning support from our dedicated service delivery teams.
- In a crowded landscape of technology providers, we see technology as an enabler of a well-defined strategy.
- We understand even the slightest detail of complex system architecture and integrations.
- We focus on maximum efficiency by integrating your current investments with new capabilities – in line with customer objectives.
- Our technology offerings are scalable, flexible, configurable, and secure. Irrespective of the support you need, we have got your back.
- We focus on capturing the right data, leading us to discover vital business patterns, context, and insights.
- Our analytics systems enable personalization – critical and embedded in every customer interaction and engagement.
- We offer communication services enabling you to function at every stage of your customer lifecycle.
- These encompass all communication, be it a simple text message, a series of interactive campaigns, or a full-blown digital media campaign.
- Our team is detail-oriented and well-equipped to deliver an intuitive human experience.
- We know when to communicate and how to do it better to deliver personalized engagement and meaningful interaction.
Adding Value To Our Experience Waypoints
Adding Value To Customer Lifecycle
The Experience Matrix
Content
- Customer engagement doesn’t mean a desultory product catalog but curated content for each business, unique to the customer, and we excel at this!
- With an industry-leading network of suppliers, we provide varied customer engagement tools from travel space, such as gift cards, merchandise, experiences, coupons, benefits, and services.
- This allows us to support loyalty, redemption, and fulfillment programs, and provide award-winning support from our dedicated service delivery teams.
Technology
- In a crowded landscape of technology providers, we see technology as an enabler of a well-defined strategy.
- We understand even the slightest detail of complex system architecture and integrations.
- We focus on maximum efficiency by integrating your current investments with new capabilities – in line with customer objectives.
- Our technology offerings are scalable, flexible, configurable, and secure. Irrespective of the support you need, we have got your back.
Analytics
- We focus on capturing the right data, leading us to discover vital business patterns, context, and insights.
- Our analytics systems enable personalization – critical and embedded in every customer interaction and engagement.
Services
- We offer communication services enabling you to function at every stage of your customer lifecycle.
- These encompass all communication, be it a simple text message, a series of interactive campaigns, or a full-blown digital media campaign.
- Our team is detail-oriented and well-equipped to deliver an intuitive human experience.
- We know when to communicate and how to do it better to deliver personalized engagement and meaningful interaction.
Adding Value To Our Experience Waypoints
We realize that no two brands are identical, so we creatively construct tailor-made offerings for each client. Simultaneously, we ensure that underneath these offerings is a set of reusable and combinable products. This allows us to build adequate bandwidth, which helps us deliver solutions to the market at an accelerated pace.
Product Thinking and Platform Strategy help us to achieve a two-fold goal: crafting solutions and ensuring that the components of these solutions are built sustainably, thereby allowing us to leverage these components as and when required for quicker business results.
