Every Engagement – Enriched & Secured

Banks & Finance

Extended Arm Of Experience, Engagement, & Loyalty

Banks & Finance

A strategic partner of banks and financial institutions we help enrich their offerings to drive deeper connections. We provide loyalty and engagement programs, giving their customers reasons to engage more and stay longer.

Simply stated, we increase the lifetime customer value for our clients by empowering brands to engage their consumers on their turf. With access to an extensive content catalog in areas such as travel, gift cards, merchandise, experiences, cybersecurity protection, and rewards/discounts, we deliver through our digital platform with leading marketing capabilities, data analytics, and omni-channel delivery leading to frictionless customer experiences.

Forging & Nurturing A Unique Relationship

Focus Areas

No matter where you are in the evolution of your brand and customer engagement journey, we can help.

  • Events & Experiences
  • Air, Hotel, Car, Cruise
  • Identity & Cyber Protection
  • Personal VPN
  • Entertainment & Leisure
  • Roadside Assistance
  • Concierge Services
  • Shopping Protection
  • Travel Protection
  • Rebate Processing
  • Fraud Solutions
  • Gift Cards & Incentives
  • Merchandise
  • TSA Pre-Check Reward
  • Employee Rewards

Personalization is critical and embedded in every interaction.

  • Visualization
  • Anomaly Detection
  • Marketing Optimization
  • Predictive Modeling
  • Business Intelligence
  • Fraud Solutions
  • Machine Learning
  • Data Transformation
  • Scoring
  • Consulting & Design

We focus on how to leverage your current investments with new capabilities in line with your customer objectives.

  • Marketing Automation
  • Loyalty Platform
  • Points Platform
  • Subscription Services
  • API Catalog & Integration Services
  • Mobile & POS Integration
  • Dashboards

We offer services to meet your needs no matter where you are on your journey.

  • Consulting
  • RFP Management
  • Campaign Strategy & Execution
  • Creative Agency
  • Call Center Servicing
  • Client Support
  • Marketing Content Creation
  • Journey Mapping
  • Integration Services
  • Loyalty Program Design
  • CX Design
  • Needs Analysis

Navigating Success Route Through Information Deluge

Spotlight On Approach

The volume of information in the marketing technology space can be challenging to navigate. Our promise is to distinguish ourselves with our partnership and our unparalleled service.

1

We are committed to lend and ear and comprehend your most complex business challenges.

2

Technology is only as good as the strategy that guides it. We leverage the deep industry knowledge of our SMEs to determine a strategic roadmap that is right for you.

3

With powerful enterprise marketing capabilities, we enable you to connect with each customer, creating a differentiated experience consistent with your brand promise and values.

4

We build relationships, set realistic expectations, and deliver consistently and with excellence.

BFSI Experience Delivery – Secured In Every Step

Security Capabilities

Cyber Security Protection

For 40+ years, we have partnered with Financial Institutions to ensure that their customers’ money, identity and information is safe. We ensure this with comprehensive credit reporting, credit monitoring, and identity, theft protection services that help maintain control over most critical information.

PrivacyGuard

A comprehensive and personalized privacy protection service that shows your customers how to take control of their credit, secure their information, and prepare for the future.

Credit Protection

  • Credit Report
  • Credit Score
  • Score Tracker with Score Alerts
  • Credit Education
  • Triple-Bureau Daily Credit Monitoring
  • Credit Information Hotline
  • Credit Protection Education
  • Credit Information

Identity Protection

  • Identity Theft Protection
  • Identity Fraud Resolution Support
  • Credit Card Protection
  • Identity Protection Education
  • Digital Device Protection

3 Waypoints To Implement Security

Cybersecurity Practice

Prevention

Peace-of-mind protection – every day, across all devices.

Ensures protection of personal information and privacy against malicious threats such as malware, ransomware, phishing, etc.

Detection

24/7 Monitoring & Alerting for possible Identity Theft

Monitors customer’s most valuable assets – their identity. Helps increase awareness around possible theft, promoting them to take quick action.

Resolution

Comprehensive and specialized assistance

Provides personalised assistance in resolving Identitiy Theft, including complete guidance with restoring customers’ identities.

The Extra Mile Protection Of Client Conversations

Experian As Our Partner

What
we watch

  • Social Security number
  • Driver’s license & passport
  • Bank account(s)
  • Debit & credit cards
  • Emails, phone numbers, name & DOB
  • USPS address change and much more

How
we watch

  • Public & dark web scanning
  • Public records monitoring
  • 24/7 triple-bureau daily credit monitoring
  • ID verification monitoring

What
customers get

  • Monthly triple-bureau credit reports & scores
  • Monthly status reports by email & text
  • Dedicated Identity Fraud Resolution agents
  • Identity theft insurance
  • Email & text alerts
  • Credit information hotline
  • Credit score simulator
  • Secure browser & keyboard apps
  • Financial calculator suite